Privacy Policy

1. Introduction

At Primex Media, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primexmedia.com and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

2. Data Controller

Primex Media is the data controller responsible for your personal data. If you have any questions about this privacy policy or our handling of your personal data, please contact us:

• Company Name: Primex Media
• Email: [email protected]
• Address: Hauptstraße 47, Galway, Ireland
• Phone: +353 91 597 6454

3. Information We Collect

We may collect and process the following data about you:

Information You Provide

• Contact Forms: When you fill out our contact forms, we collect your name, email address, phone number, and the message content.
• Account Information: If you create an account, we collect your username, password, and other profile details.
• Business Information: Details related to your business provided during consultation, such as company name, industry, and marketing goals.

Information We Collect Automatically

• Device Information: IP address, browser type, Internet service provider (ISP), and referring/exit pages.
• Usage Data: Pages visited, time spent on pages, and click paths through the website.

4. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our digital marketing services.
• To process your requests and respond to your inquiries.
• To send you technical notices, updates, security alerts, and support messages.
• To communicate with you about products, services, events, and promotions that may be of interest, if you have consented to receive such marketing.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect, investigate, and prevent security incidents and fraud.

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

• Contract: Processing necessary to perform our contract with you (e.g., providing services you requested).
• Legitimate Interest: Processing necessary for our legitimate business interests, such as analyzing website usage to improve our services, provided your interests and fundamental rights do not override those interests.
• Consent: When you have given clear consent for us to process your personal data for a specific purpose, such as sending you marketing newsletters.
• Legal Obligation: Processing necessary to comply with our legal obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

• Project Data: We retain client project data for the duration of the business relationship and for a period of 5 years thereafter for accounting and legal warranty purposes.
• Inquiries: Information submitted via contact forms is retained for 2 years.
• Marketing Data: If you consent to marketing, your data is retained until you withdraw your consent.

8. Your Rights under GDPR

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of any inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (the "right to be forgotten").
• Restriction: Request restriction of the processing of your personal data.
• Data Portability: Request transfer of your personal data to another party.
• Object: Object to processing of your personal data where we are relying on legitimate interests.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

For detailed information on the cookies we use, please refer to our Cookies Policy.

10. Third-Party Services

We may employ third-party companies and services to facilitate our services, such as hosting providers, analytics tools, and email service providers. These third parties have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Ireland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Ireland and process it there.

12. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.